D Crocker & P Newcombe
“Dear Mr Richards, Thank you for your recent letter following our recent purchase of a Honda Accord from your Newton Abbot garage. Your letter asked for feedback concerning the purchase and I should just like to say that the service we received from Steve Peralta was second to none. From our original enquiry to actually driving the car off the forecourt we were made to feel as if our custom was valued. Steve had plenty of time and patience to explain everything thoroughly and answer all our questions. When we picked the vehicle up it was in immaculate condition and everything that had been promised was done. Having purchased our previous two Hondas from Hendy in Exeter where the service was extremely poor in comparison to the service we received from Speedwell, we would have no hesitation in recommending your dealership and in particular Steve Peralta to anyone looking to buy a Honda. I will also send a copy of this letter to the customer care team at Honda UK in Slough, since they were very keen for our comments on our last two purchases, which unfortunately turned out to be rather negative. We look forward to dealing with Speedwell and Steve on our future Honda purchases. Yours sincerely, D Crocker & P Newcombe.”