Customer Reviews

“Dear Mr Richards, Thank you for your letter dated 20th June. I am writing to let you know how pleased I am with the Civic 2.0i we purchased from you recently. Periodically I suffer from back pain. I find the car so comfortable. It's lovely to drive and much easier to get in and out. The colour is perfect. My son said its like sitting on a cloud. I think that sums it up. We were impressed with the service Steve gave us. He looked after us well and made sure we were happy with everything. I thought the flowers were a lovely touch. Yours sincerely, Mrs M Pearce.”

“Dear Martin, Thank you for your letter following my purchase of a Honda Civic from Speedwell Honda. I'm delighted to say that I found the whole experience of buying, collecting and insuring the car a complete pleasure. I have been a company car driver for 10 years. therefore this is the first car I have bought personally for a long time. I decided to buy a second hand car to use while I make a number of career changes and chose Honda because of the reliability. Having had such a good experience I will certainly consider Honda when I purchase a new car, something that I would not previously have done. The people who I dealt with, Ken and Richard, were pleasant, helpful and patient. I also found Honda insurance to be competitively priced and easy to deal with, which lead me to insure the car with them for the whole year following a free week of cover. I work as a Customer Relations Manager for a large company as so often find myself disappointed with the service I receive from other organisations. I know that customers tend to share the bad news, rather than the good, which is why I am writing to tell you what a pleasant experience it has been for me dealing with Honda, but specifically Speedwell. Congratulations on running such a professional and customer focussed business! Yours sincerely. J Bartlett.”

“Dear Mr Richards, As you are aware we recently purchased a Honda Jazz through Richard, (Who then had to go on holiday to recover from dealing with us!!) Not to end it there after a few days decided we would sooner have an Automatic Jazz, so proceeded to pounce in July, who was like Richard, most understanding and helpful, and found one for us the same day. (How he will recover remains to be seen at this stage!!!!) Joking aside we would like to thank all at Speedwell Honda for the brilliant service and helpfulness. (We will be back!!!) Yours Sincerely, S & W Deardon.”

“I feel I must write to you as a long time Honda owner to say how impressed I was with the service received from one of the sales staff, a young man named James. I was in the showroom last Wednesday waiting while the handbrake on my new style Civic was changed. I was casually looking around and after a suitable time James approached me to see if he could give me any information on the cars. He was very knowledgeable, pleasant and polite. I explained that I was not due to change my car at this time but asked if he could explain to me how the Civic Hybrid functioned. He knew exactly and arranged with Steve Peralta for me to have a test drive while I waited. I have now purchased a Hybrid, collected it yesterday! This was mainly due to James. I think you have a good addition to the sales team and he is a credit to the firm. I should take this opportunity to say how good the service is from Steve who has sold me two cars in the past couple of years. He has been exceptionally helpful in the aftersales difficulties I experienced with my last car, as has the service team. Thank you. Yours faithfully, Mrs S Brookes.”

“Dear Mr Richards, As you are aware we have just purchased a Honda Civic from Speedwell Honda Newton Abbot. We would like to take this opportunity to thank Guy Webber and (Dicky Beige) for making it a hassle free and enjoyable experience. They both have a relaxed and informal approach which we appreciate and if they are not careful they will give car salesmen a good name (joke!). I hope that you will pass our thanks onto them. Yours sincerely, J & J Winfield.”

“Dear Richard, Just a few words to thank you for the effort, and hard work, you applied in arranging a test drive of the 2008 Honda Jazz for my Wife and I. It is regretful that we were unable to proceed any further with the matter, but that is in no way is a reflection of your input, or professionalism. From the very first we were impressed with your knowledge of the product, and your understanding of what the customer requires when purchasing a vehicle. These qualities are a rarity in the fast modern world we live in, and it is refreshing to deal with a sales person who although relatively yound in years, has the manners and ability, that you displayed in your dealings with us. Although on this occasion we were unable to complete a deal due to the fact I felt the car was not for us, I would feel confident in recommending your services, and dealership to any person that may require it. Dorothy and I take this opportunity to wish you every success in all your future endeavours, and thank you again for your consideration. Yours Truly, J & DM Worthington”