Customer Reviews

“Dear Mr Richards, We are indeed very pleased with the Jazz. From start to finish the transaction has been a refreshingly pleasant experience, excellent in all respects. Our thanks to Steve and all your staff. M & R Bonstow.”

“Dear Mr Foster, I feel that I would like to express my complete satisfaction with your staff team in general at Speedwell Honda and would add that the way you give your services to customers surpasses all other garages I have dealt with in the past. In particular I wish to thank Richard (Crowther) for his dedication in the position he holds as Sales Executive. I have known Richard through your showroom now for a number of years. We are now on our fourth car from you (but have owned five Hondas in succession). Previous to the Civic we have just picked up we had two new Jazz's. I was so disappointed in the last one (the gearbox being the issue) that we traded it back to you with less than 5,000 miles on the clock. I did say to Richard that this time we were going to change from Honda as I would like to move back to a 1.6 engine. He informed me of a Civic you had coming in at 1.8 which saved the day. Richard goes to extreme lengths to see that we (and I am sure all his customers) are treated with the utmost respect, courtesy and consideration. He has never failed to come over for a chat when we enter the showroom for services etc, asking after our wellbeing and of course renewing the aquaintanceship with an eye for future business, but that side never becomes obvious. So thanks go to Richard for another job well done. Yours sincerely, D Igle.”

“Dear Mr Richards, Re :- Jazz 1.4 Purchased 6/12/12 from Richard Crowther. Many thanks for your letter of 6/2/12 regarding our purchase of the above. I can assure you that all areas of our purchase were excellent, especially the customer service given to us by Richard. Should we receive a questionnaire from Honda UK this will be confirmed to them also. We have bought/sold many cars over the years, but can honestly say, we have not received such good customer service before. A special note from me personally, the flowers are lovely, and are a very special touch. Yours Sincerely, Mrs J & Mr R Cash”

“Dear Richard, Many thanks for the lovely flowers and my new car. I love it. Yours sincerely. S Etherington.”

“Steve, Thank you for your Courtesy and Humour on Tuesday 1st. We are now facing bankruptcy but not to worry! The Jazz will see us through! Thanks again, C & C Dodge.”

“Dear Mr Peralta, We would like to say a big thank you for the service we received from you. On every occasion we came into the office we were both offered an excellent coffee. Your expertise, manners and friendliness was a real joy. You put no pressure on either of us. You explained everything and desalt with all the problems of delivery. The flowers you gave us are beautiful which we certainly didn't expect. Other members of staff there were also very welcoming and friendly. And Mick is thoroughly enjoying the car. Once again many thanks. Yours faithfully, Mr. Mrs Hatch. PS: We received a call from Motability asking our opinion. We said you were excellent and we would definitely recommend you! Unlike other places we had been to previous to visiting you. Keep up with the excellent work.”