Mr Alan Turner
“Spotted the car on line, rang and was told that when we arrived I should ask for Pete Damerall. Arrived on the Monday morning and from the start Pete was very helpful, actively listened and made it clear that he would only be happy if we were happy with the car. We decided to go ahead and buy the car and Pete made various promises to rectify some minor faults that we identified - all promises were fulfilled. He even sorted some last minute issues that I had been thinking about. On picking up the car Pete talked me through the basic setup to ensure safe driving and undertook to ring me the following week after his bank holiday break, to check everything was ok. Sure enough, on the Tuesday morning he rang and dealt with a couple of residual issues more than satisfactorily. (Also with a thank you to Marcus).
Both my wife and I were extremely impressed with the way we were treated throughout the process. Pete is an asset to Speedwell Kia and a credit to his parents. I have been promised all sorts of things by Car Salesmen over the years, few of which have been delivered without some table thumping by me, but Pete ensured what he promised was fulfilled.
The focus on customer satisfaction and ensuring that they get it right would certainly encourage me to give Speedwell Kia repeat business. Thanks very much for what you did Pete.”